Service Agreement
Last Updated: 04 May 2026
This Service Agreement governs the terms and conditions under which you may access and use the Emlakçılar Portalı platform. By registering for the platform, you confirm that you have read, understood and accepted this Agreement in its entirety.
Article 1 — Parties
This Agreement is concluded between PORTALNET Yazılım ve Danışmanlık Ticaret A.Ş. (hereinafter "Company" or "Platform") and the natural or legal person who registers for and uses the platform (hereinafter "User"). The Agreement is concluded electronically and the User confirms having read and accepted its terms by completing registration.
Article 2 — Subject
This Agreement governs the terms and conditions of the software, digital infrastructure and data processing services provided through the Emlakçılar Portalı platform. The platform is provided on an "as-is" basis. The platform is not a party to any transaction conducted between Users and third parties. The Company does not guarantee the accuracy or completeness of any information or content on the platform. The Company does not act in an advisory or brokerage capacity.
Article 3 — Membership and Account
Users must provide accurate, complete and up-to-date information during registration. Users are solely responsible for the security of their passwords and account credentials. All actions performed through a User account are attributed to that User. The Company reserves the right to suspend or permanently terminate any account that violates this Agreement, applicable law or platform rules.
Article 4 — Services, Pricing and Subscription
Platform services are provided on a subscription basis. Services are delivered on an "as-is" basis. Subscriptions automatically renew at the end of each billing period unless cancelled. The Company reserves the right to unilaterally change prices; changes take effect upon publication. Once services have commenced, no refund will be provided for any remaining period. The Company may suspend services in the event of non-payment or breach of this Agreement.
Article 5 — Platform Position and Neutrality
The Company is a software infrastructure provider only. It is not a party to any transaction, listing or agreement conducted between Users or between Users and third parties. The Company has no obligation to verify the identity, qualifications or the accuracy of information provided by Users. The User agrees to indemnify and hold the Company harmless from any claims, losses or damages arising from the User's activities on the platform.
Article 6 — User Obligations
Users undertake to:
- Use the platform solely for lawful purposes and in compliance with applicable legislation
- Provide accurate, complete and up-to-date data at all times
- Not infringe any intellectual property rights of third parties
- Not attempt to manipulate platform systems or gain unauthorised access
- Be solely liable for all consequences arising from their use of the platform
Article 7 — Data, Content and Liability
The User is solely responsible for all data and content uploaded to the platform. The Company is not obligated to verify the accuracy, legality or completeness of any User-uploaded content. The Company reserves the right to remove any content that is determined to be unlawful, harmful or in violation of this Agreement. The User is responsible for taking appropriate backups of all data stored on the platform.
Article 8 — Intellectual Property
All intellectual property rights relating to the platform, including software, design, trademarks and content created by the Company, belong exclusively to the Company. Users are granted a limited, non-exclusive, non-transferable licence to use the platform during the term of this Agreement. Users may not copy, reproduce, modify, reverse engineer or create derivative works from any part of the platform. By uploading content to the platform, the User grants the Company a non-exclusive licence to use such content for the purposes of providing the services.
Article 9 — Service Continuity and Interruptions
The Company does not guarantee uninterrupted or error-free availability of the platform. Scheduled and unscheduled maintenance activities may cause temporary service interruptions. Outages caused by third-party service providers, force majeure events or infrastructure failures beyond the Company's control are excluded from the Company's liability. The Company will use commercially reasonable efforts to minimise service interruptions.
Article 10 — Limitation of Liability
The platform is provided without warranty of any kind. The Company shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising from use of or inability to use the platform. The Company's liability shall not include data loss, loss of business opportunity or loss of profit. In any event, the Company's maximum aggregate liability to any User shall not exceed the amount of the last subscription payment made by that User.
Article 11 — Termination
The User may terminate this Agreement at any time by cancelling their subscription. The Company may immediately terminate this Agreement in the event of a material breach by the User. Upon termination, no refund will be provided for any remaining subscription period. The User remains liable for all obligations accrued prior to termination, including outstanding payment obligations.
Article 12 — Force Majeure
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including but not limited to natural disasters, war, acts of terrorism, epidemics, infrastructure failures and cyberattacks. In such events, the affected party's obligations shall be suspended for the duration of the force majeure event. If the force majeure event persists for more than 30 days, the Company may terminate this Agreement without liability.
Article 13 — Agreement Changes
The Company reserves the right to unilaterally modify this Agreement. Modifications become effective upon publication on the platform. Continued use of the platform following publication of changes constitutes the User's acceptance of the modified Agreement. The User may not assign or transfer their rights or obligations under this Agreement. The Company may assign this Agreement to any successor or affiliate without the User's consent.
Article 14 — Governing Law and Jurisdiction
This Agreement is governed by the laws of the Republic of Turkey. All disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the Istanbul (Central) Courts and Enforcement Offices. Electronic records and digital communications shall constitute valid evidence in accordance with Turkish law.
Article 15 — Effective Date and Acceptance
This Agreement enters into force upon the User's completion of the registration process. Electronic acceptance constitutes a valid and legally binding written consent under applicable Turkish law. In the event of any conflict or inconsistency between language versions of this Agreement, the Turkish text shall prevail.
Contact
Data Controller: PORTALNET Yazılım ve Danışmanlık Ticaret A.Ş.
E-mail: kvkk@emlakcilarportali.com
Address: Esentepe Mah. Ecza Sk. Pol Center C Blok No: 4 İç Kapı No: 6, Şişli / İstanbul
Phone: +90 (212) 936 10 86